Download the Upper driver app
Get the Upper driver app on iOS or Android. Install from the App Store or Google Play, scan the QR code, or use the link in your invitation email.
The Upper driver app is a free phone app for drivers. Dispatchers plan and send routes from the web app at my.upperinc.com, and drivers receive and run those routes on the app. Install it from the App Store on iPhone or Google Play on Android.
This guide uses driver and delivery labels (such as Proof of Delivery). If your workspace is set up for field service, you may see Technician and service labels instead — for example the download button reads "Download Upper Route Planner App for Technician." The app is the same; only the wording changes.
Before you start
- A phone running iOS or Android (if you cannot find the app in your store, see Minimum OS version requirements)
- Access to the App Store (iPhone) or Google Play (Android)
Install from your phone's store
Open your app store
On iPhone, open the App Store. On Android, open Google Play.
Search for the app
Search for Upper Route Planner. Several apps have similar names, so confirm the publisher is Upper Inc. before installing.
Tap Get or Install
The app downloads and installs to your phone's home screen.
You can also open the store listing directly:
| Platform | Store listing |
|---|---|
| iPhone (iOS) | Upper Route Planner on the App Store |
| Android | Upper Route Planner on Google Play |
Open the listing link on the phone you'll use for routes so it installs straight to that device.
Other ways to get the app
Scan the QR code
If your dispatcher's web dashboard shows the onboarding step Install Upper Driver on your phone, you can scan its QR code with your phone's camera. Scanning opens the correct store automatically — the App Store on iPhone, Google Play on Android.
Use your invitation email
When your dispatcher adds you as a driver, Upper emails you an invitation. Open that email on your phone to find the download links. After you install and sign in with your email and password, your assigned routes appear ready to run. See Accept your driver invitation.
From the web dashboard
The web app has a Download app section in the left sidebar with App Store and Google Play links.
Troubleshooting
Related
Download the driver app
Download the Upper Driver app on iPhone (App Store) or Android (Google Play). Search for Upper Driver, confirm the publisher is Upper Inc., then sign in to see your routes.
How driver app sequence flexibility works
Learn how drivers can take a stop out of turn in the Upper driver app using Go here and Reverse Route, and how your admin controls these in App Config.