Upper Help
Mobile Driver App

Connect Upper to CarPlay

Set your preferred navigation app in Upper, connect your iPhone to CarPlay, then tap Navigate on a stop to see turn-by-turn directions on the car display.

When you tap Navigate on a stop, Upper hands the address to the navigation app you've chosen — Apple Maps, Google Maps, or Waze — which all work with CarPlay. Set your preferred app once in Upper, connect your iPhone to the car, and directions appear on the CarPlay screen.

This article uses the default driver and delivery labels. If your workspace is set up for technicians and service work, you'll see labels like Technician and Service instead — the steps are the same.

Before you start

  • An iPhone with CarPlay — Your car needs CarPlay, either built in or through an aftermarket head unit.
  • Your iPhone connected to the car — By cable or wireless CarPlay, depending on your vehicle.
  • A CarPlay-compatible navigation app — Apple Maps comes with iOS. Google Maps and Waze also support CarPlay; install them from the App Store if you'd rather use one of those.

Set your navigation app in Upper

You choose which navigation app Upper hands off to. This is set per driver.

Open Settings in the Upper app

Go to Settings > General > User Settings.

Set your Default Navigation Map

Choose Apple, Google, or Waze as your Default Navigation Map.

Apple Maps is built into iOS, so it works with CarPlay without a separate install. Google Maps and Waze work too — just install them from the App Store first.

Connect and navigate

Connect your iPhone to CarPlay

Plug your iPhone in with a cable, or connect wirelessly if your car supports wireless CarPlay.

Start your route in Upper

Open Upper on your phone and start the route you're running.

Tap Navigate on the first stop

Your chosen navigation app opens with the stop's address loaded.

Follow the directions on the CarPlay display

Turn-by-turn directions appear on the car screen. When you reach the stop, return to Upper to mark it complete, then tap Navigate on the next stop.

Troubleshooting

You can change your navigation app at any time in Settings > General > User Settings. Upper also offers its own in-app navigation as an optional add-on your admin can enable — see Switch between navigation apps.

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