Upper driver app on iOS and Android
The Upper Driver app runs on iPhone (App Store) and Android (Google Play). Dispatchers plan routes in the web app; drivers receive and run them on the phone app.
Upper has a native driver app for both iPhone (iOS) and Android phones. Dispatchers plan and send routes from the Upper web app at my.upperinc.com, and drivers receive and run those routes on the phone app. The phone app is the tool drivers use day to day — to see assigned stops, navigate, and capture proof of delivery.
Your workspace may label the role Driver or Technician, and the proof step Proof of Delivery or Proof of Service, depending on how your company set up Upper. The app works the same either way.
Where to get it
The app is available from both major app stores:
| Platform | Where to download |
|---|---|
| iPhone (iOS) | App Store |
| Android | Google Play |
The web app at my.upperinc.com is where dispatchers and admins plan routes — drivers don't run their daily stops there. Routes planned on the web are sent to the driver's phone, where the driver works them.
How to install it
Open your phone's app store
Open the App Store on iPhone or Google Play on Android.
Search for Upper Driver
Search for the Upper Driver app and confirm the publisher is Upper Inc. before you install.
Install and sign in
Install the app, then sign in with your own email address and the password Upper emailed you when your dispatcher added you. Your assigned routes appear, ready to navigate.
If your dispatcher shared a QR code with you, you can scan it with your phone's camera. It sends iPhones to the App Store and Android phones to Google Play automatically.
Troubleshooting
Related
Allow location and camera permissions
Grant Location, Camera, and Notification permissions so the Upper driver app can track your route, capture proof of delivery, and alert you to new work.
Best practices for re-attempting skipped deliveries
Improve reattempt success in the Upper driver app: vary the time of day, read the first-attempt notes, call ahead when contact info is on file, and document every outcome.