Vehicle size restrictions for truck routes
Set vehicle type, height, and width on a driver's profile in Upper so routes avoid roads with low clearance, narrow widths, or truck restrictions.
Upper Route Planner accounts for a vehicle's type and dimensions when it builds a route. When you set the vehicle type, height, and width on a driver's profile, the optimizer avoids roads the vehicle can't safely use — low-clearance bridges and tunnels, streets too narrow for the vehicle, and truck-restricted segments.
Upper uses driver and delivery labels by default. Your workspace may show Technician and service instead — the menus and fields are the same.
Why this matters
A route that looks efficient on a map can be impossible for a tall box truck or a wide step van. If the vehicle's dimensions aren't set on the profile, the optimizer has no way to know the vehicle can't fit, and it may route the driver onto a road they have to detour around in the field. Setting accurate values up front lets Upper plan around those restrictions before the route is dispatched.
Before you start
- Permissions — You need access to edit driver profiles (Admin role).
- Vehicle measurements on hand — Have the vehicle's type and exact height and width ready. Upper records these in meters. Approximate values produce approximate routing.
- Field availability — The Vehicle Height and Vehicle Width fields may not appear on every plan. If you don't see them on the Edit User panel, contact support@upperinc.com to confirm availability for your account.
Set vehicle dimensions on a driver
Open Users
In the left sidebar, go to Manage → Users.
Open the driver's profile
Find the driver in the list, click the kebab menu (…) in the Action column, and select Edit User. A panel slides in from the right.
Set the vehicle fields
In the vehicle and routing section of the panel, set:
- Vehicle Type — for example, Car or Truck.
- Vehicle Height — in meters, used for clearance restrictions.
- Vehicle Width — in meters, used for narrow-road restrictions.
Save
Click Save to apply the changes to the driver's profile.
How each setting affects routing
| Setting | What it controls |
|---|---|
| Vehicle Type | Which roads are available to the vehicle, including truck-restricted segments |
| Vehicle Height | Avoids roads with low-clearance bridges and tunnels |
| Vehicle Width | Avoids streets too narrow for the vehicle |
Accurate height matters most for box trucks and step vans. A route that ignores a low bridge can force a driver into an unplanned detour mid-route.
Related settings on the same panel
The Edit User panel also includes an Avoid setting — Highways, None, or Highways and Tolls — which steers routing independently of the vehicle's dimensions. You can use it alongside the dimension fields to keep a truck off highways or toll roads.
Vehicle dimensions are separate from vehicle capacity (such as weight, volume, or bin count). For capacity-based constraints, see Set vehicle capacity constraints.
Troubleshooting
Related
Set vehicle capacity constraints
Set vehicle capacity on each driver's profile in Upper so routes respect how much each vehicle can carry. Here's where it lives and how to enter it.
View driver performance metrics
See driver performance on the Upper Dashboard. Set a date range to read on-time rate, stops completed, service time, and routes completed per driver.