Set a driver's end location
Set where a driver finishes their route in Upper — on the driver's profile or as a workspace default in Schedule Settings — so the optimizer plans the last leg.
The end location tells Upper where a driver finishes their route. You can set it on each driver's profile or as a workspace-wide default. The optimizer uses it to plan the last leg, so the final stop and the return trip are sequenced sensibly.
A driver's end location is part of the same start/end pair you set when you add or edit a driver. This article focuses on the end side; the start side works the same way.
Your workspace may label drivers as Technicians and deliveries as Service. The fields and steps below are identical either way — only the wording on screen changes.
Where the end location lives
There are two places you can set it:
- On the driver's profile — the End Address field on the Add User / Edit User panel, under Start and End Location of this Driver. This applies to that one driver.
- In workspace settings — the End Location field under Settings → General → Schedule Settings, in the Start and End Address section. This serves as the default for the workspace.
Set the end location on a driver's profile
Open Users
In the left sidebar, go to Manage → Users.
Open the driver to edit
Click the kebab (…) menu in the driver's row and choose Edit User. To set it while adding a new driver, click + Add User instead.
Find the End Address field
Scroll to the Start and End Location of this Driver section and locate the End Address field.
Enter where the driver should finish
Type the address where the driver ends the route — for example, a depot or terminal — and select it from the suggestions.
Save
Click Save.
Set the workspace default in Schedule Settings
If most drivers finish at the same place, set a default once instead of repeating it on every profile.
Open Schedule Settings
Go to Manage → Settings, then open General → Schedule Settings.
Set the End Location
In the Start and End Address section, enter the End Location.
Save
Save your changes.
How the end location affects routing
- The optimizer plans the final stop to keep the trip to the end location efficient.
- The leg from the last stop to the end location is part of the route, so it counts toward total route time and the driver's ETA.
- ETAs along the route are calculated from historical traffic data.
If drivers finish in different places, set the workspace default to the most common destination and override it on the profiles of the drivers who finish elsewhere. That keeps the common case fast to manage.
Common configurations
| Scenario | Start | End |
|---|---|---|
| Depot round-trip | Depot | Same depot |
| Start at home, return to depot | Driver's home | Company depot |
| Different end per driver | Per driver | A per-driver End Address on each profile |
Troubleshooting
Related
Set a driver's default start and end locations
Set the default start and end addresses on a driver's profile in Upper so the optimizer plans accurate first and last legs for every route they run.
Set driver schedules and working hours
Set each driver's shift start, end, and break in Upper from Manage → Users. The optimizer keeps routes inside the working hours you define.