Upper Help
Billing And Account

Update your company profile

Update your Upper Solo company profile from the Profile menu. Edit your name, phone, company name, website, industry, and logo. Email is read-only.

Your company profile in Upper Solo controls the name, logo, and contact info that appear on customer notifications, tracking pages, and exported reports. Edits happen from the Profile menu.

Why this matters

The profile is the source of truth for how your company shows up to customers. A wrong logo or outdated company name shows up on every notification email, tracking page, and PDF manifest.

Before you start

  • Plan requirement — Available on every plan.
  • Permissions — You can update your own profile. Admins manage company-level information.

Step-by-step: update your profile

  1. Click your Profile Icon in the top right corner.
  2. Select "Update Profile".
  3. Edit any of the fields below.
  4. Click "Save" to apply the changes.

What you can update

FieldEditable?
NameYes
EmailNo (read-only)
PhoneYes
Company NameYes
WebsiteYes
IndustryYes
LogoYes

Email cannot be changed from this screen. See Change email address for the Admin or Owner workflow.

Where your company name and logo appear

  • Customer notification emails
  • Customer tracking pages
  • Route manifests and reports

Common scenarios

  • You rebranded the company — Update Company Name and Logo. New routes and notifications use the updated values immediately.
  • You added a new website domain — Edit the Website field so it matches what's on your invoices and brand assets.
  • You need a new logo for a regional team — Profile branding is account-wide; there isn't a per-region logo. Use the parent company's logo here.

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