Access the Admin dashboard

Upper Solo shows the Admin dashboard automatically when you log in as an Admin. There's no separate URL or toggle — your role determines what you see.

Why this matters

Admin access gates billing, user management, API keys, and company-wide settings. If you can't see these sections, your role is the reason — not a missing feature.

Before you start

• Plan requirement — Available on every plan.
• Permissions — Admin or Owner role required to see admin features.

How role-based access works

• Admin users see the full dashboard with all settings, user management, and billing options.
• Dispatch Manager users see only dispatch-related features: routes, tracking, and reports.
• Only the Owner can promote another user to Admin.

Step-by-step: confirm Admin access

1. Log in at app.upperinc.com.
2. Look at the left sidebar. If you see "Users", "Settings", and "Billing", you're logged in as an Admin.
3. If those options are missing, you're logged in as a Dispatch Manager.

Step-by-step: get added as an Admin

The account Owner must add you. Ask the Owner to:

1. Go to "Users" in the left sidebar.
2. Click "Add User".
3. Select "Admin" as the role.
4. Enter your name and email.
5. Save. You'll receive an invitation by email to join as an Admin.

Troubleshooting

• I should be an Admin but the Billing section is missing — Confirm with the Owner that your role is Admin (not Dispatch Manager). Roles are set at user creation and can be edited from Users > Three-dot Icon > Edit.
• I never received the invitation email — Check spam, then ask the Owner to resend from the user list.

Related

• What Admins can do that Dispatch Managers cannot
• Add and manage team members
• Set user roles and permissions