View the route timeline
See your optimized route on a time axis in Upper. Switch to Timeline view to check each driver's stops, schedule, total time, and distance before dispatch.
The Timeline view in Upper shows an optimized route on a horizontal time axis. Each driver gets their own row with their stops laid out in sequence, so you can see how the day is paced before you send anything to the road. The map answers where a stop is and the stop list answers what is at each stop — the timeline answers when.
Timeline view appears after you optimize a route. The labels you see depend on your workspace: by default Upper uses driver and delivery terms, but a workspace can be set up to show Technician and Service instead.
When to use the timeline
The timeline is most useful for time-sensitive work — deliveries with windows, healthcare visits, or field-service appointments — where the order and pacing of stops matter as much as the route itself. Use it as a pre-dispatch check to confirm each driver's day looks balanced before you share the route.
Open the timeline
Open and optimize a route
In the left sidebar, go to Plan → Route Plan, open a route, and run Optimize Route. The Timeline view becomes available once optimization finishes.
Switch to Timeline
In the optimized route view, use the Timeline toggle at the top right to turn the timeline on.
What the timeline shows
Each driver appears as a row with their stops shown as numbered nodes along the time axis, in the order they will be visited.
| Element | What it tells you |
|---|---|
| Driver row | One row per driver, with the row's stop count, total time, and distance |
| Stop nodes | Numbered stops laid out in sequence along the time axis |
| Granularity dropdown | A 30min dropdown above the driver list adjusts the time scale of the axis |
| Calendar icon | Per-row calendar control |
| Lock / unlock padlock | Lock a driver's route to keep it from being re-optimized |
Adjust a driver's route from the timeline
Each driver row has a … menu with these options:
- Swap route with Technician — opens a panel to reassign this route to another available driver (driver-mode label: swap with a driver).
- Reverse Route — flips the stop order so the route runs in the opposite direction.
- Add Stop — adds a stop to that driver's route.
Lock a driver's route with the padlock before you re-optimize the plan. Locked routes stay exactly as they are while Upper re-optimizes the others.
Switch back to the stop list
Turn the Timeline toggle off to return to the standard route view. The stop list (the Routes view) shows each stop's address and estimated time of arrival in a table, with the depot/start as the first row. ETAs are calculated using historical traffic data, not live traffic.
Troubleshooting
Related
View my route on a map
See any route on a map in Upper Route Planner. Numbered stop pins, a Map/Satellite toggle, and a quick scan that catches misplaced stops before dispatch.
Different ways to add stops to a route
Upper offers several ways to add stops to a route — type them in, import a spreadsheet, pull from Contacts, use Tasks, or copy another route. Pick the right one.