Route statuses
Upper's five route statuses — Draft, Ready For Dispatch, Dispatched, In Transit, Completed — show where each route sits in its lifecycle so you can triage at a glance.
Every route in Upper Route Planner carries a status that shows where it sits in its lifecycle — from a route you're still building, through one you've sent to a driver, to one that's finished. Statuses appear as a badge in the My Route Plan list and as a pill on the route summary, so you can tell at a glance what's still in planning, what's running now, and what's done.
Default labels in this article are Assign Drivers, Share to Drivers, and Delivery. Your workspace may show Technician and Service instead — the label set is configurable, so the controls map one-to-one even if the wording differs.
The five statuses
Upper uses exactly five route statuses, in this order:
| Status | What it means |
|---|---|
| Draft | The route has been created but not yet sent to a driver. |
| Ready For Dispatch | The route is prepared and ready to share with a driver. |
| Dispatched | The route has been shared to the driver's app. |
| In Transit | The driver is actively working the route. |
| Completed | The route has finished. |
The normal flow
A route moves forward through the statuses as work happens:
Draft → Ready For Dispatch → Dispatched → In Transit → Completed
A route advances as you prepare it, share it to a driver, and the driver works through the stops. It doesn't move backward on its own.
The status is the fastest way to triage your day. Look for routes still in Draft or Ready For Dispatch when you're getting drivers out the door, and watch In Transit routes while runs are underway.
Where status appears
- My Route Plan list — as a badge in the Status column. The Status column is part of the extended column set; if you don't see it, add it with Customize Columns.
- Route summary view — as a status pill on each per-driver card, shown alongside the route's time, distance, stop count, and Route Complete %.
Reading status to plan your work
- Draft — The route still needs to be prepared and shared. Optimize it and assign a driver before it can go out.
- Ready For Dispatch — The route is set and waiting to be shared. Use Share to Drivers to send it to the driver's app when their shift starts.
- Dispatched — The route is now on the driver's app. You're waiting on the driver to begin.
- In Transit — The driver is working the route. This is when to follow along with live tracking.
- Completed — The route is finished. Review it and export it for your records or billing.
Troubleshooting
Related
See total route distance and estimated time
View total distance, estimated duration, stop count, and per-driver totals in Upper Route Planner — in the My Route Plan list or inside an open route.
Schedule routes in advance
Plan routes ahead in Upper by setting a future start date, then use Share to Drivers > Schedule to send each route to drivers automatically before the shift.