Customize tracking page branding and colors
Upload your logo and set brand and font colors on the Upper tracking page from Settings > Branded Tracking. Enterprise adds white-label options.
Upper lets you brand the live tracking page your customers see so it looks like your business, not the platform. On the Branding tab you can upload your logo, set a primary brand color, and choose a font color. Enterprise plans add white-label controls such as removing the "Powered by Upper" badge.
The tracking page is one of the most-viewed customer-facing surfaces you have. Applying your logo and colors makes it a continuation of your brand and reassures customers they are in the right place.
Labels are configurable per workspace. This article uses the driver / Delivery defaults. A workspace set up for service businesses may show technician / Service instead (for example, "Out For Service"). The branding controls are the same either way.
Before you start
- Where it lives — Manage > Settings > Branded Tracking (in the NOTIFICATIONS group).
- Brand assets — Your logo image and your brand color hex codes.
- Logo format — PNG, JPG, or SVG, up to 5 MB.
Customize your branding
Open Branded Tracking
Go to Settings, then open Branded Tracking. The page is organized into tabs; you start on the Branding tab.
Upload your logo
Under Company Logo, click Upload Logo (or Change Logo if one is already set) and select your image. Use Remove to clear it. Accepted formats are PNG, JPG, and SVG, up to 5 MB.
Set your primary brand color
Under Primary Brand Color, enter a hex code or use the color picker. You can also choose one of the preset swatches. This color is used for buttons, links, and accents on the tracking page.
Set your font color
Under Font Color, enter a hex code or pick a color. This controls the text color on the tracking page.
Preview and save
Open the Preview tab to see how the page looks with your current settings, then save your changes.
What you can customize on the Branding tab
| Element | Notes |
|---|---|
| Company Logo | Upload PNG, JPG, or SVG, max 5 MB |
| Primary Brand Color | Buttons, links, and accents; hex input, picker, and presets |
| Font Color | Text color on the tracking page; hex input, picker, and presets |
| Secondary Brand Color | Enterprise only |
| Font Family | Enterprise only |
Pick a primary color that matches your logo. Keeping your logo and the primary color aligned makes the tracking page feel intentional and on-brand.
Enterprise white-label options
On Enterprise plans, the Enterprise tab adds further customization:
- Remove "Powered by Upper" — toggle off the Upper badge for a fully white-labeled page.
- Custom Favicon — upload a favicon (ICO, PNG, or SVG, max 1 MB).
- Promotional Banner — upload a banner image (max 5 MB) with a banner link URL and banner text.
- Custom Domain — serve the tracking page from your own domain, such as
track.yourcompany.com, verified with a CNAME record.
The Branding tab also exposes Secondary Brand Color and a Font Family picker on Enterprise plans.
Troubleshooting
Related
Customize the tracking page appearance
Tailor your Upper customer tracking page: upload a logo, set brand colors, choose what customers see, and control proof of delivery from one Settings page.
Enable customer tracking pages
Turn on customer tracking pages in Upper by adding the Tracking Link tag to your notification templates so customers can open a live delivery tracking page.