Driver Management & Mobile App
Manage user accounts, driver mobile app settings, and permissions for your entire team.
How to add a user or a driver?
How to enable or disable the Drivers to navigate back to the end address or depot?
Is there a Team Hierarchy or permission control for users?
Can multiple users use the same account at the same time?
Can I Login to Upper Web Version simultaneously on two different computers?
I am not able to deactivate one of my users/drivers
As an Admin, how to log your drivers out from their driver app or any other device?
Can I allow/disallow my driver to add stops to a route?
Can I allow/disallow my driver to delete stops from a route?
Can I allow/disallow my driver to edit stops in route?
Can I allow/disallow my driver to duplicate stops in route?
Can I allow/disallow my drivers to create a new route?
Can I allow/disallow my driver to delete a route?
Can I allow/disallow my driver to duplicate a route?
Can I allow/disallow my driver to clear a route?
Can I allow/disallow my driver change or update completed or skipped stops?
How can drivers add parcel location and parcel details to the route plan?
How can I prevent my drivers from reversing their route?
How can I push actual address instead of lat/long in driver device?
How can I make Proof Of Delivery mandatory or optional for different stops?
Where do I download and sign in to the Android, iOS or iPad Driver app?
How to Sign In or Log In as a Driver?
How to create a Route or Add Stops using a location picker?
How to use the Contacts on Driver app?
Where to see more information about any stop in route plan?
How to manually change the stop order in driver app?
How to navigate to your next stop in the driver app?
How to start an assigned route to the driver?
How to Mark a Route as Completed as a Driver?
Does Upper Route Planner need Data?
What is the Data Usage of Upper Route Planner for the Drivers?
How to Inactivate, Delete or Add a driver to my active subscription?
How to capture proof of delivery on driver app?
How drivers can complete stops in a different sequence?
How drivers can re-attempt a skipped delivery?
Where to find photo and signature PODs in the Driver App?
How to invite additional dispatchers?
Is there a limit to the number of drivers?
Can my drivers or technicians collect signatures / take photos / notes after completing a task?
Can I change my driver's email address?
Can I set maximum capacities for each driver/vehicle?