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As an Admin, how to log your drivers out from their driver app or any other device?

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Written by Riddhi Patel
Updated over 3 months ago

Sometimes you may need to remotely log out drivers from their mobile devices, whether for security reasons, troubleshooting, or when preparing to deactivate their account. This administrative function gives you immediate control over driver access.


To log your drivers out from their devices:

  1. Go to Users/Drivers section

  2. Find the driver in the list

  3. Click the Action menu (β‹―) next to their name

  4. Select "Logout From All Devices" from the dropdown
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This forces immediate logout from all mobile devices and ensures the driver will need to re-authenticate to access their account. Make sure the driver is not en route currently, as it may lead to data loss.

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