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How to add a user or a driver?

R
Written by Riddhi Patel
Updated over 3 months ago

Adding or inviting new users or drivers to your Upper Route Planner account allows you to expand your team and assign specific roles based on their responsibilities. This process ensures proper access control and helps maintain organized user management.


To add a user or driver:

  1. Navigate to Users section in the left sidebar

  2. Click the + Add User button (blue button in top right corner)

  3. Fill in required details:

    • Full Name

    • Email address

    • Phone number

  4. Select appropriate Role (Driver, Admin, or Dispatch manager)

  5. Set Start and End Location. This can always be updated in future.

  6. Click Save to create the user

  7. The user will receive an email invitation to join Upper.

Once the invitation is sent, the new user can access their account and begin using the platform according to their assigned role permissions.

Note: If needed, you can Edit User details, Delete User, Reset Password, Configure permissions on the Driver App, Mark as Inactive, or Log Out From All Devices directly from the admin panel by clicking the three-dot menu (☰) on the right side of each user’s name.

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