Set vehicle-specific restrictions
Constrain each vehicle's routes by height, width, highway and toll avoidance, curbside side, speed, and max stops on its Vehicle Profile in Upper.
Upper can constrain each vehicle's routes by physical dimensions, road preferences, and the side of the road you deliver on. You set these restrictions on the Vehicle Profile (and the same fields are available directly on a driver's record), and Upper uses them when it builds routes.
Your workspace may label drivers as Technicians and deliveries as Service. If you see "Assigned Technician" instead of "Assigned Driver," it is the same field — the wording is configurable per workspace.
Why this matters
Sending a tall truck toward a low bridge, or a wide van down a narrow passage, is the kind of routing error that costs a day. The restriction fields are the data Upper uses to keep each vehicle on roads it can actually use.
What you can set
These fields live on the Basic Info tab of a Vehicle Profile.
| Setting | Options / units | What it controls |
|---|---|---|
| Base Type | Truck or Car | The base vehicle classification (vans and pickups are classified as Car) |
| Vehicle Height | Meters (0.5–10) | Avoids roads with low clearance, such as bridges and tunnels |
| Vehicle Width | Meters (0.5–5) | Avoids narrow roads and passages |
| Avoid | None / Highways / Highways & Tolls | Whether routes use highways and toll roads (default: None) |
| Curbside Service | Dropdown (default: Any Side) | Optimizes for deliveries on a specific side of the road |
| Speed Limit | mph (0–500) | Maximum driving speed used in calculations |
| Max Stops | Per route (1–1000) | Caps how many stops Upper assigns to this vehicle (default: No limit) |
Vehicle Height & Width (and the Max Stops limit) are available on the Optimize and Enterprise plans. On a plan without them, the fields appear disabled with a "Get Pro" prompt. If you do not see editable height and width fields, your plan does not include these restrictions yet.
Set restrictions on a Vehicle Profile
Open Vehicle Profiles
In the left sidebar, open Fleet Operations → Vehicle Profiles.
Add or edit a profile
Click the + button and choose Add Vehicle Profile, or use the "..." menu on an existing row and choose Edit.
Fill in the restriction fields
On the Basic Info tab, set the Base Type, Vehicle Height, Vehicle Width, Avoid, Curbside Service, Speed Limit, and Max Stops as needed.
Save
Click Save Changes at the bottom of the slide-over.
Set restrictions on a driver's record
The same restriction fields are available directly on a driver/technician record, so you can apply them without a separate Vehicle Profile.
Open the user
Go to Users. Add a new user, or use the "..." menu on an existing user and choose Edit User.
Set the restriction fields
Enter the height, width, avoidance, curbside, speed, and stop values on the user's record.
Save
Click Save Changes.
Truck restrictions are the most consequential to get right. A truck with no recorded height can still be routed through clearance-restricted areas. Always fill in Vehicle Height and Vehicle Width for trucks and large vans.
Common scenarios
- A driver hit a low-clearance underpass — Add the Vehicle Height to that vehicle's profile so Upper routes around low bridges and tunnels next time.
- Your local vans should stay off highways — Set Avoid to Highways on each van profile so Upper prefers surface streets.
- You want to keep deliveries on one side of the road — Set Curbside Service to the side you need.
Related
Set vehicle capacity
Set each vehicle's capacity in its Vehicle Profile so Upper distributes stops without overloading any driver. Pair vehicle capacity with per-stop demand.
Track vehicle compliance and document expiry
Record registration, insurance, inspection, warranty, and lease dates on a Vehicle Profile's Compliance tab in Upper, and upload the documents. Reminders fire at 30/15/7 days.