Security & Account
Manage how you sign in to Upper, change or reset passwords, sign out of all devices, and permanently delete your Upper Route Planner account.
Keeping your Upper account secure starts with how you sign in. This section covers changing your password, helping your team reset theirs, signing out of devices, and permanently deleting your account when you no longer need it.
This guide uses Upper's default driver and delivery labels. Your workspace may be set to show Technician and Service instead — the same actions apply under either label set.
What you can do here
Password & sign-in
Change your password, reset a forgotten one, sign in with Google, reset a driver's password as an admin, and sign out of all devices.
Data retention
What happens to your routes, stops, and account data while your account is active and after you close it.
Delete your account
Permanently delete your Upper Route Planner account from User Settings, and what to do before you start.
Need something we haven't covered?
For questions about your account that aren't answered here — including how your data is stored or handled — reach out to support@upperinc.com.
Integrations
Connect Upper Route Planner to the other tools you already use. Pull store orders in as stops, push route and stop events to your own systems with webhooks, and use the API to bring work in automatically.
Password & sign-in
Sign in to Upper at my.upperinc.com, change your password, reset a forgotten password, reset a driver's password as an admin, and sign out of all devices.