Upper Help
Billing

Cancel your subscription

Cancel your Upper plan anytime with no cancellation fees. Billing stops immediately and there's no multi-year contract or advance notice required.

You can cancel your Upper subscription whenever you want.

How cancellation works

  • Cancel anytime — there's no multi-year contract and no need to give notice months ahead of renewal.
  • No cancellation fees — you're not charged anything to cancel.
  • Billing stops immediately — once you cancel, you stop being charged.

Your data is subject to your plan's data-retention window (6 months on Starter up to custom on Enterprise). If you need to keep route or delivery records, export them before they age out — see Plans & pricing for retention by plan.

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