App Config (Driver App Configuration) controls what drivers can see and do in the Upper mobile app.
What App Config covers
Category | Controls |
Proof of Delivery | What POD is required at each stop (signature, photo, notes) |
Driver Actions | What actions drivers can perform (add stops, skip stops, reorder) |
Visibility | What information drivers can see (customer details, route info) |
Navigation | Default navigation app and preferences |
Barcode Scanning | Whether drivers need to scan barcodes at stops |
Where to configure
App Config settings are spread across several areas in Settings:
Settings > General > Delivery Options — POD requirements and custom delivery statuses
Settings > General > User Settings — Navigation preferences and driving settings
Driver profiles — Individual driver permissions and capabilities
Why it matters
Standardize driver behavior across your fleet
Ensure compliance with delivery requirements
Reduce errors by limiting unnecessary actions
Collect consistent proof of delivery data
Configure App Config before onboarding new drivers for the most consistent experience.