Yes, custom email domains are available with the Rebranding Email & SMS Alerts add on.
Standard Email Setup:
Emails sent from: [email protected]
Company name customizable in message content
Upper branding in email footers
Custom Email Domain Setup Requirements:
Rebranding Email & SMS Alerts add on: $25/month per company
Your own email domain (e.g., yourcompany.com)
Email server configuration access
Custom Email Benefits:
Send from: [email protected] (or any address you choose)
Complete brand consistency
Professional appearance to customers
Better email deliverability rates
No Upper branding in messages
Setup Process:
Subscribe to Add-on: Add "Rebranding" addon from Marketplace
Domain Configuration: Set up email domain settings
Authentication: Configure email authentication (SPF, DKIM)
Template Customization: Update email templates with your branding
Testing: Send test emails to verify custom domain works
What Changes:
From Address: Your email instead of Upper's
Reply Address: Customers can reply directly to your email
Branding: Complete removal of Upper branding