Yes, you have flexible control over who receives notifications, but understanding how each notification type works is crucial:
How Each Notification Type Works:
Individual Customer Notifications:
Notify to Next Customer - Sent individually as driver approaches each customer
After Delivery - Sent individually when each delivery is completed
Missed Delivery - Sent individually when specific delivery fails
Bulk Route Notification:
Out for Delivery - Sent to ALL customers on route at once when driver starts route
If you want only individual, targeted notifications sent to one person at a time:
Turn OFF "Out for Delivery" (this notifies everyone at once)
Keep ON the individual notification types:
Notify to Next Customer
After Delivery
Missed Delivery