You have granular control over which notifications are sent to customers, allowing you to customize communication based on your business needs. This flexibility helps you manage customer expectations and reduce notification volume when necessary.
Turn Off All Notifications:
Go to Settings > Notifications
Toggle OFF Email delivery updates
Toggle OFF Text Message (SMS)
Turn Off Specific Notification Types:
Toggle OFF any of these individual notifications:
Out for Delivery - Customers won't know when delivery starts
After Delivery - No confirmation when delivery completes
Missed Delivery - No alerts for failed deliveries
Notify to Next Customer - Next customer won't get approach notifications
Selective Disabling:
Keep email ON, turn SMS OFF (or vice versa)
Enable only critical notifications (like missed deliveries)
Temporarily disable during system maintenance
This control system ensures you can tailor customer communication to match your operational requirements and customer preferences.